Job Description

Title: Digital Content Specialist
Location: Remote
Duration: 2+ month contract
Compensation: $25 - 33/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Digital Content Specialist

Job Description:

• The Digital Content Specialist identifies, analyzes, designs, develops, and manages the digital support content for delivery to both internal and external customers and implementation projects as defined by the GTM Leads. The Digital Content Specialist also creates alerts, walk throughs, and ads through "Walk Me” or similar tools.
• Develop and design an innovative content that helps to educate and support our internal and external customers on all digital release items and projects in a timely manner.
• Content to be created includes job aids, virtual Knowledge Base documentation, videos, walk throughs, alerts, and others as identified by the Go To Market (GTM) team.
• Gather and analyze technical and product information from various sources (such as product demonstrations, SME, videos, walk throughs, interviewing, emails, etc.) to create content for new or changing functionality.
• Manage content projects effectively to meet deadlines and quality standards in a fast-paced, ever changing environment.
• Proactively escalate issues, roadblocks, and scope changes as they occur, as well as actively positively problem solve.
• Work with subject matter experts (SMEs) and other internal groups to develop and maintain content that meets established quality metrics.
• Practice established content development and maintenance practices as set forth by the GTM Team.
• Create, format, edit, review, and proof content for technical and nontechnical users.
• Maintain the library of content, cataloging it for internal and/or external use in both our Walk Me system and Knowledge Base.
• Stay up to date with the development of new ideas to draw the audiences attention.

Qualifications:

• Experience in content development and editing for a digital organization and able to provide relevant examples.
• Communicate information effectively to customers, technical staff, managers, executives, sales and marketing teams.
• Video Creation Skills for quick How To Videos.
• Experience with Walk Me and creating walk throughs and alerts is a must.
• Information gathering: Understand information gathering, analysis, design, verification, and management practices and apply them effectively. Demonstrate information-gathering techniques and apply them.
• Synthesis/reorganization: Restructure information for a better approach to problems or tasks.
• Analytical: Critically evaluate information gathered from multiple sources, reconcile conflicts, and break down complex information into accessible concepts appropriate to the audience.
• Interviewing and questioning: Talk with individuals and groups about their needs and ask probing questions to gather pertinent content.
• Active listening: Use active listening techniques to gather information and delve deeper for more information.
• Active learning: Work with new information to grasp its implications and connections in an ever-changing environment.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) Retirement plan
• ...and much more!

About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Administrative and Marketing
• Industries
• Food and Beverage Services and Beverage Manufacturing

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